Technology Built for Social Care.

Communication features built for social care. Multiple languages, via their preferred modalities of text, video text, phone and email. Manage broad communication campaigns, and automated notifications - from appointment reminders to annual wellness visit reminders, care gap check-ins, and more.

Build social care plans and surveys. Manage tasks, close-loop referrals and update member/patient profiles. Manage staff assignments with automated case load balancing and language matching.

Easy to manage referrals to benefit vendors and contracted community-based partners. Incentives tied to closed loop data ensure services are provided.  Automated follow up with individuals to ensure needs are met.

Generate and manage claims. Update eligibility rules. Data integrations for clinical referrals and billing systems.

Automated matching of appropriate services to an individuals needs and preferences.  Manage supplement benefits, government programs and community-based services in one place.

Our platform is SOC II and HIPPA compliant to help you meet security and regulatory requirements. Easily and securely share data across electronic health records (EHRs) and healthcare systems.

Manage a network of contracted community based partners. Performance management tracking and insights to optimize the network of CBO partners based on SLA adherence and member experience, ensuring members and patients are getting connected to the best partners. 

Configure the operational framework aligned to contracts under which CBOs and end-service providers deliver services, including: responsibilities, performance standards, reimbursemable events, FFS payment terms, and shared risk models.

Real time access to dashboard analytics and extract reports for operational insights, network performance, and claims reporting. Track unique SDOH and clinical data at the individual level and aggregated data at the population level.

We specialize in developing go-to-market strategies, generating high-value sales opportunities, leading contracting efforts, and creating unique, results-driven programs that maximize outcomes and ROI

Support to develop CBO Network including contracting with existing client strategic partners and engaging community-based organizations tailored to the unique needs of each client’s population. Establish service level agreements (SLAs) and manage performance for efficiency and effectiveness.

Comprehensive staffing solutions to help stand up Community Care Hub opertions, including outsourced staffing of Community Health Workers (CHWs), specialized CHW training, and platform and program training. Our services ensure organizations have skilled, well-trained CHWs to enhance community health outcomes effectively.